Shipping policy
Thank you for shopping at PilatesCore. We are committed to providing fast, reliable, and secure delivery across Thailand.
1. Shipping Destinations
We currently offer shipping exclusively to Thailand.
2. Order Processing Time
- Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
- Orders placed on weekends or holidays will be processed on the next working day.
3. Estimated Delivery Time
- Standard Shipping (Thailand): Free – Estimated delivery within 7–12 business days from dispatch.
4. Shipping Costs
We offer FREE standard shipping to all regions in Thailand. No minimum order value is required to qualify for free shipping.
5. Taxes and Duties
All prices listed on our website are inclusive of all applicable taxes. No additional duties or import fees are charged on orders delivered within Thailand.
6. Order Tracking
Once your order has been dispatched, you will receive an email with tracking information to monitor your delivery status.
7. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time or marked as lost, please contact our support team and we will resolve the issue promptly.
8. Contact Information
If you have any questions regarding shipping, you can contact us at:
- Email: support@pilatescoree.com
- Phone: +66 2231 8999
- Address: V83W+5Q3, Soi Ta-iad, Chalong, Mueang Phuket District, Phuket 83000, Thailand